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Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.
Mornings are hectic — rushing between home, the subway, and the office, your coffee barely stays hot before you even start your day. That’s why we created the Thermal Stainless Coffee Cup.
It keeps your drink hot or cold for up to 6 hours — so your morning brew stays warm through back-to-back meetings, and your afternoon iced juice stays cool till the end of the day. This cup isn’t just another travel mug — it’s your daily companion that helps you power through busy workdays, one sip at a time.
Keep Your Coffee Just the Way You Like It
Whether it’s a hot morning brew or a chilled afternoon iced juice, the double-wall vacuum design keeps your drink at the perfect temperature for up to 6 hours.
Safe, Clean, and Built to Last
Made with food-grade 304 stainless steel, this cup doesn’t hold odours or stains — just pure taste, day after day.
Wide Mouth = No Mess, No Fuss
Easy to fill, easy to clean, easy to love. The wide-mouth design means no more awkward scrubbing or leftover coffee residue after a long day at work.
Sip or Gulp — Your Choice
With both a direct sip lid and a wide drinking mouth, you can switch between slow sipping during meetings or quick hydration between calls.
Designed for Busy Days
Lightweight, leakproof, and easy to carry — perfect for your work bag or car cup holder. Stay energised and hydrated through every deadline, commute, and break.
Eco-Friendly Choice for Everyday Use
Ditch the disposable cups — this reusable stainless mug keeps your drink habits sustainable and stylish.
Mornings are hectic — rushing between home, the subway, and the office, your coffee barely stays hot before you even start your day. That’s why we created the Thermal Stainless Coffee Cup.
It keeps your drink hot or cold for up to 6 hours — so your morning brew stays warm through back-to-back meetings, and your afternoon iced juice stays cool till the end of the day. This cup isn’t just another travel mug — it’s your daily companion that helps you power through busy workdays, one sip at a time.
Keep Your Coffee Just the Way You Like It
Whether it’s a hot morning brew or a chilled afternoon iced juice, the double-wall vacuum design keeps your drink at the perfect temperature for up to 6 hours.
Safe, Clean, and Built to Last
Made with food-grade 304 stainless steel, this cup doesn’t hold odours or stains — just pure taste, day after day.
Wide Mouth = No Mess, No Fuss
Easy to fill, easy to clean, easy to love. The wide-mouth design means no more awkward scrubbing or leftover coffee residue after a long day at work.
Sip or Gulp — Your Choice
With both a direct sip lid and a wide drinking mouth, you can switch between slow sipping during meetings or quick hydration between calls.
Designed for Busy Days
Lightweight, leakproof, and easy to carry — perfect for your work bag or car cup holder. Stay energised and hydrated through every deadline, commute, and break.
Eco-Friendly Choice for Everyday Use
Ditch the disposable cups — this reusable stainless mug keeps your drink habits sustainable and stylish.
