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Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.
We know that in the great outdoors, staying hydrated shouldn't mean lugging a dozen plastic bottles in your pack. That’s why we created the Outdoor Portable Filter Bottle Set.
Our squeeze-to-filter design allows you to hydrate freely into your own cup or drink on the move. It’s your personal refill station in the wild.
Drink Freely Anywhere, Anytime
Stop bending over backwards to reach the water's surface. Our system allows you to filter water into your own squeeze bag for faster flow.
Advanced Hollow Fiber Filtration
Restore the taste of nature. Our advanced Hollow Fiber Membrane removes 99.9% of contaminants.
Massive 1500L Filter Life
With a massive 1500L lifespan, one filter straw replaces over 2,700 single-use plastic bottles. Say goodbye to lugging heavy water packs into the bush; every natural water source is now your refill station.
Universal 28mm Standard Thread
Design your own hydration system. The 28mm standard thread is compatible with most water bags.
Adventure-Ready Portability
Built for the rugged outdoors. Lightweight and accessible, it’s the essential gear that stays right where you need it.
We know that in the great outdoors, staying hydrated shouldn't mean lugging a dozen plastic bottles in your pack. That’s why we created the Outdoor Portable Filter Bottle Set.
Our squeeze-to-filter design allows you to hydrate freely into your own cup or drink on the move. It’s your personal refill station in the wild.
Drink Freely Anywhere, Anytime
Stop bending over backwards to reach the water's surface. Our system allows you to filter water into your own squeeze bag for faster flow.
Advanced Hollow Fiber Filtration
Restore the taste of nature. Our advanced Hollow Fiber Membrane removes 99.9% of contaminants.
Massive 1500L Filter Life
With a massive 1500L lifespan, one filter straw replaces over 2,700 single-use plastic bottles. Say goodbye to lugging heavy water packs into the bush; every natural water source is now your refill station.
Universal 28mm Standard Thread
Design your own hydration system. The 28mm standard thread is compatible with most water bags.
Adventure-Ready Portability
Built for the rugged outdoors. Lightweight and accessible, it’s the essential gear that stays right where you need it.
