Tax included. Shipping calculated at checkout
Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.
Whether you’re heading out for your commute or parking your bike outside a café, one thing matters most — knowing your ride will still be there when you return. That’s exactly why we created the Bike Lock, built to give you peace of mind in every situation.
Reliable, easy to use, and made for real-world conditions, this is the lock you’ll want with you every ride.
No More Fumbling in the Dark
Whether you’re riding home late or accessing your bike in an underground garage, visibility is a real issue. This lock’s integrated LED light lets you see your code clearly.
And with everyday use (up to 10 times a day), the battery can last up to a year.
Tougher Security to Protect What Matters
This lock uses a tightly wound 5×7 steel cable that offers superior resistance to cutting, pulling, and forced attacks.
All-Weather Protection That Won’t Jam or Rust
This lock solves that with a sealed, water-blocking lock head that prevents water and dust from entering.
Premium Matte Finish That Feels Good Every Day
This lock solves that with a sealed, water-blocking lock head that prevents water and dust from entering—while staying smooth and reliable.
One Lock for Multiple Uses
One lock. Countless everyday uses—great value and greater convenience.
Whether you’re heading out for your commute or parking your bike outside a café, one thing matters most — knowing your ride will still be there when you return. That’s exactly why we created the Bike Lock, built to give you peace of mind in every situation.
Reliable, easy to use, and made for real-world conditions, this is the lock you’ll want with you every ride.
No More Fumbling in the Dark
Whether you’re riding home late or accessing your bike in an underground garage, visibility is a real issue. This lock’s integrated LED light lets you see your code clearly.
And with everyday use (up to 10 times a day), the battery can last up to a year.
Tougher Security to Protect What Matters
This lock uses a tightly wound 5×7 steel cable that offers superior resistance to cutting, pulling, and forced attacks.
All-Weather Protection That Won’t Jam or Rust
This lock solves that with a sealed, water-blocking lock head that prevents water and dust from entering.
Premium Matte Finish That Feels Good Every Day
This lock solves that with a sealed, water-blocking lock head that prevents water and dust from entering—while staying smooth and reliable.
One Lock for Multiple Uses
One lock. Countless everyday uses—great value and greater convenience.
